What do you charge for assisted buying?
If you find something you like or need help purchasing on a Japanese website such as yahoo or rakuten- we charge 10% of the total – from getting the item to us, then to your address. However its important you send us the link for exactly what you want and be ready to make payment before we actually bid/purchase.
What do you charge for sourcing specific parts/things?
This typically depends – generally speaking it is 10% - However for a small amount of specific parts, it may be more than the usual 10%.
Can you find me a …. with ….etc ?
We mainly assist in buying and sourcing things that customers know what they want.
If your unsure of exactly what you are after, its best to decide before contacting us.
When do I get my item?
Depends in many things – but typically we request you do not make payment until we are certain we have it available. So – once payment has been made (through confirmed invoice only) it takes typically around 10 days to get to you.
How much is shipping?
Depends on the weight of the item, however we use a range of shipping companies from DHL, Fedex, EMS and regular post.
How long does shipping take?
Shipping takes 3-5 days within Oceania . 2-5 days to Europe. 3-6 days to Africa and South America . We generally use EMS shipping as it is reasonably priced and fast.
Where’s my tracking number?
Once item is shipped – we will e-mail you with the tracking
Can anyone vouch for you?
Please see our facebook Feedback
Where are you located?
Back and forth between Australia and Japan – however we mainly are conducting out of Tokyo.
What do you charge to get to and from the Daikoku?
Trips vary in price however generally speaking – provided you are in Tokyo it will be approximately ¥12000-¥13500.
This covers pick up – Daikoku (or wherever) and back.
Typically pick up is around 9:30pm and you’ll be back at around 2-3am depending on the night and how long you wish to stay.